At Eileen Maltz, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit EileenMaltz.com or purchase from our store.
1. Information We Collect
When you browse our website, place an order, or contact our customer service team, we may collect information including:
- Full name
- Email address
- Phone number
- Billing information
- Shipping address
- Order details
- Product selections
- Payment-related information
- Customer support messages
- Return or refund information
We collect only the information necessary to provide our products and services.
2. Automatically Collected Information
When you visit EileenMaltz.com, certain information may be collected automatically.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Products viewed
- Shopping activity
- Website interaction data
- Referral sources
- General location information
This information helps us understand how visitors use our website and improve the shopping experience.
3. How We Use Your Information
Your information may be used for purposes including:
- Processing and completing orders
- Confirming payments
- Shipping products
- Sending order updates
- Providing tracking information
- Answering customer questions
- Managing returns and refunds
- Improving website performance
- Preventing fraud
- Improving product selections
- Understanding customer preferences
- Measuring advertising performance
- Sending promotional emails when permitted
- Maintaining business records
4. Payment Information
Payments made through EileenMaltz.com are processed through secure third-party payment providers.
These providers may collect payment information necessary to complete your transaction.
Eileen Maltz does not store complete credit card numbers or sensitive payment details.
Payment providers manage information according to their own privacy and security policies.
5. Sharing Information With Service Providers
To operate our store efficiently, we may work with trusted third-party providers.
These providers may assist with:
- Website operation
- Payment processing
- Order fulfillment
- Shipping services
- Customer communication
- Analytics
- Marketing services
- Fraud prevention
Information shared with these providers is limited to what is reasonably required for them to provide their services.
6. Cookies and Similar Technologies
EileenMaltz.com may use cookies and similar technologies to improve website functionality.
Cookies may help us:
- Remember shopping cart items
- Save preferences
- Analyze website traffic
- Understand customer behavior
- Improve website performance
- Measure advertising results
- Provide relevant shopping experiences
You may manage cookie settings through your browser.
Please note that disabling cookies may affect certain website functions.
7. Marketing Communications
If you choose to subscribe to marketing emails, we may send information about:
- New products
- Promotions
- Discounts
- Special offers
- Store announcements
You may unsubscribe at any time by using the unsubscribe option in our emails.
You may also contact:
Please note that you may still receive important messages related to your orders, payments, shipping, or customer service requests.
8. Information Security
We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security.
Customers should also take steps to protect their own devices and personal information.
9. Data Retention
We may retain customer information for as long as necessary to:
- Complete transactions
- Provide customer support
- Process returns
- Maintain business records
- Prevent fraud
- Meet legal requirements
Different types of information may be stored for different periods.
10. Your Privacy Rights
Depending on applicable laws in your location, you may have rights including:
- Requesting access to your personal information
- Requesting corrections
- Requesting deletion of certain information
- Restricting certain processing activities
- Withdrawing consent
- Opting out of certain marketing activities
To submit a privacy request, contact:
We may request verification information before completing certain requests.
11. Third-Party Links
Our website may contain links to third-party websites.
These websites operate independently and have their own privacy policies.
Eileen Maltz is not responsible for the privacy practices or content of external websites.
12. Children's Privacy
EileenMaltz.com is intended for customers who are legally permitted to make online purchases.
We do not knowingly collect personal information from children in violation of applicable laws.
13. Updates to This Privacy Policy
We may update this Privacy Policy when necessary due to changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page.
14. Contact Regarding Privacy
For privacy-related questions, please contact:
Email: eileenmaltz@gmail.com
Store: Eileen Maltz
Website: EileenMaltz.com